Privacy Policy & Terms of Use
This Privacy Policy is made in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. It explains how 360 Defence collects, holds, uses, and discloses personal information, and the steps we take to protect it.
This policy applies only to 360 Defence and not to other entity websites to which 360 Defence may be linked. In addition to complying with the law, 360 Defence will also apply internal policies and procedures regarding how we engage with you, including compliance verification checks that may require us providing your personal information to a government agency. As a DISP member company, we have mandatory reporting requirements relating to suspicious or security threat relative incidents.
We recognise that online security breaches may occur outside of our control; however, we take proactive steps to reduce the risk of fraudulent or unauthorised use of our website and will report breaches and seek assistance from the relevant government authorities.
Collection of Information
Information is collected from you primarily to make it easier for you to use our services and for us to interact with you. Depending on the service you are accessing, you may be asked to provide information such as your name, email address, workplace, or other details that we may use to verify your identity and confirm that you represent a legitimate customer or government entity. It is entirely your choice whether to respond to these questions.
360 Defence collects two types of information:
Standard anonymised website visitation information, such as traffic and usage statistics.
Personal information, which only occurs when you provide it to us. This may include details required to identify who we are dealing with for compliance purposes required by law or under our internal corporate policies (for example, Know Your Customer checks). If we cannot verify that you represent a government agency, or a legitimate customer, we may elect not to engage with you.
We will not ask you for, or hold on our system, identification cards or other personal identifying documents.
Use of Anonymous Information
360 Defence automatically gathers anonymous information to monitor the use of our website. We only use such data in aggregate form to gather website performance metrics. This information is not linked to individuals and will not be disclosed to other entities.
Use of Personal Information
360 Defence will only use the personal information you provide for the purpose for which it was provided. We will not use it for any unrelated purpose without your consent. Your personal information will not be disclosed or viewable to third parties, sold, or shared with anyone other than authorised administrators of 360 Defence, except as set out in this policy.
Disclosure
There will be occasions where it is necessary for 360 Defence to disclose your personal information to authorised third parties. This may occur where we are required by law to disclose the information, or where it is necessary to provide the service you have requested. Disclosure will always be limited to what is reasonably necessary for the relevant purpose.
No Sale of Personal Information
360 Defence will not sell, trade, or receive payment for licensing or disclosing your personal information.
Security and Storage
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. Where an online security breach occurs, we will act in accordance with the Privacy Act 1988 (Cth), including notifying affected individuals and relevant authorities if required.
Access and Correction
You may request access to the personal information we hold about you, or request correction if you believe the information is inaccurate, out of date, incomplete, irrelevant, or misleading.
Complaints
If you have a concern about how your personal information has been handled, please contact us via the online submission form. We will respond promptly. If you are not satisfied with our response, there are formal government options available to you to escalate the matter.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Terms of Use
By accessing or using this website, you agree to the following Terms of Use, including Special Terms of Use. These Terms operate alongside this Privacy Policy and combined are made in accordance with the Privacy Act 1988 (Cth).
General Terms
You and Your means the user of the 360 Defence website.
Our, Us and We means 360 Defence.
Your access to and use of the 360 Defence website is subject to these Terms, our Privacy Policy, and our Security Policy.
These Terms apply to this website, which is operated by 360 Defence under the domain name www.360defence.com.au and associated sites owned by 360 Defence.
These Terms may also apply to services offered by 360 Defence on third-party hosted websites, where expressly referenced.
360 Defence encourages you to review these Terms periodically as they may change.
Special Terms of Use
You must not:
- Use 360 Defence for any activities, or post or transmit to or via www.360defence.com.au any information or materials, which breach any laws or regulations, infringe a third party’s rights or privacy, or are contrary to any relevant standards or codes.
- Use this website or any of its email addresses to send unsolicited commercial or bulk electronic mail messages.
- Make fraudulent or speculative enquiries, orders, or requests.
- Provide false or misleading information when engaging with us.
- Impersonate another person when using this website.
- Tamper with, hinder the operation of, or make unauthorised modifications to the website.
- Knowingly transmit any virus, nefarious thing, or other disabling thing or feature to or via the website.
- Attempt or permit another person to undertake any of the above acts.
- You are not permitted to copy, reproduce, adapt, or change in any way the content of this website for any purpose without the prior written permission of 360 Defence.
Trademarks
References to brand names and products on our website may be subject to trademarks. 360 Defence reserves the right to use these trademarks in connection with its authorised business.
